Sorry, het lijkt erop dat we niet genoeg van dit product hebben.
Uw winkelwagen is momenteel leeg.
How it works
1
Take your FRENKY as your personal item. Pull the compression straps tight for airlines with a 15 cm depth limit.
2
Charged at the gate anyway? Pay the fee and keep the receipt showing the airline, the amount and the date.
3
Send us your receipt, a photo of your bag and your order number. We refund the fee to your original payment method.
What you need for your claim
✓ A photo or scan of the gate receipt, showing the airline, amount and date
✓ A photo of your bag with the FRENKY label clearly visible
✓ Your order number
All airlines. FRENKY is made to fit the free personal item size of airlines such as Ryanair, Transavia, easyJet, Wizz Air and Eurowings. For airlines with a 15 cm depth limit, such as KLM, SAS and Finnair, pull the compression straps tight.
You can submit one claim per order, up to €70.
We need the gate receipt to process your claim. Always ask the gate staff for a receipt when you pay.
No. The guarantee only applies to orders placed directly at frenky.com.
This way we can link every refund to the right order and process it quickly and securely.
